All items are processed and shipped between 24-72 hours (1-3 business days) so please allow this time frame for you to receive an email with tracking number and for your order to ship out. WE DO NOT SHIP ON SATURDAY OR SUNDAY. IF YOU PLACE AN ORDER ON A FRIDAY, PLEASE EXPECT ITEMS SHIPPED ON MONDAY OR TUESDA. Shipping may take up to 2 weeks to be delivered in the U.S, and up to 45 days for international shipping.
If you are experiencing trouble with your package and you already received a tracking number, please call your local post office. House of Hanah will have the SAME information your tracking number has so please call the post office, they will have more information on your package than us.
House of Hanah is not responsible for lost or stolen packages once the package has been scanned in and accepted by the usps.
House of Hanah ships daily and only during business Days Mon-Thurs and sometimes on Fridays, so if you placed your order over the weekend or Friday please wait for processing on Monday or Tuesday.
House of Hanah does NOT ship Sat & Sunday or Holidays.